STUDENT E-MAIL FAQ
How do I create my E-mail account?
All NCC students will be automatically given a E-mail account.
What is my E-mail address?
Your full Student E-mail address is:
NCC-ID@students.ncc.edu -OR- FirstName.LastNameXXX@students.ncc.edu Where "XXX" are the last three numbers in your NCC-ID.
I forgot my login name.
Your Student E-mail login name is your NCC-ID@students.ncc.edu. (e.g. N00000001@students.ncc.edu)
What is MyNCC E-mail Password?
You do not need a separate password for your email. You will access your email through the MyNCC Portal.
Please Click Here to login to the Portal and click 
icon to get your email.
Why is my E-mail account suspended?
If your E-mail account has become suspended, Click Here to open a Help Desk ticket. Our Help Desk team will contact Google to get the issue solved.
I cannot send or receive E-mail.
If you are unable to send E-mail from your account please check and see if any Internet security, firewall, anti-virus, or pop-up blocking software is installed on your computer. Also try clearing out your Internet cache and cookies
http://mail.google.com/support/bin/answer.py?hl=en&answer=8840
Double check the spelling of the recipients e-mail address and make sure you haven’t changed the default E-mail settings for your account.
If you are getting a specific error from Google please let us know by opening a Help Desk Ticket so it can be researched.
Where do I access my E-mail account?
You can access your student e-mail through the MyNCC Portal. Please Click Here to log into the Portal and click icon to get your email.
How do I log in to my E-mail account?
Students can access their Google Apps account by either going directly to the login screen to address http://mail.students.ncc.edu or http://www.ncc.edu/StudentEmail, then click on the Student E-mail Login button.
Who is eligible to obtain a E-mail account at Nassau?
All NCC students will be automatically given an E-mail account.
I cannot send or receive E-mail.
If you are unable to send E-mail from your account please check and see if any Internet security, firewall, anti-virus, or pop-up blocking software is installed on your computer. Also try clearing out your Internet cache and cookies
http://mail.google.com/support/bin/answer.py?hl=en&answer=8840
Double check the spelling of the recipients e-mail address and make sure you haven’t changed the default E-mail settings for your account.
If you are getting a specific error from Google please let us know by opening a Help Desk Ticket so it can be researched.
How can I look up the E-mail address of a faculty or staff member?
The faculty and staff directory is located at http://www.ncc.edu/contactus/Directory.aspx. Once the address is located in the directory, simply cut and paste the e-mail address.
How do I change my E-mail password?
You are accessing your e-mail through the MyNCC Portal. You don't have to change your e-mail password.
What services are included in my E-mail account?
The current suite of services offered includes: Mail, Calendar, Drive, and Talk. As Google develops new tools, Nassau and Google will collaborate to bring them to you.
What options do I have for accessing E-mail?
The primary option is the MyNCC Portal - https://myncc.ncc.edu
You can also access e-mail through your Mobile Devices. For instructions Click Here
Where can I find more information?
Visit our student tutorials section
What if I have a question and/or problem with E-mail?
Please open a Help Desk Ticket
How do I enable my Browser's cookie functionality?
If you're seeing a message that your browser's cookie functionality is turned off, it's possible that you don't have cookies enabled in your browser. For help on how to enable cookies please Click Here
My name and/or email address is incorrect or misspelled.
If your name and/or email address is incorrect or misspelled please open a Help Desk Ticket and select "Incorrect/Misspelled Name" under the "Which best describes your problem" drop down box.
